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Sr. Apple Macintosh Technician

Job Type: Contract

Job ID: 10370

Sr. Apple Macintosh Technician, Bethesda, MD

Our client is seeking a Sr. Apple Macintosh Technician for a Contract opportunity in Bethesda, MD. 


Job Description

Will participate in a team to provide Apple End User Device Services to the user community at NIH. 

This position is for an experienced professional who will be responsible for support of the program in Apple solutions around all aspects of End User Devices for a SLA driven environment. This individual’s primary role is providing direct end user services, in the form of support, troubleshooting, deployment, and issue resolution, with project support as additional duties.  The individual may be involved in project for the development and implementation of new capabilities in a supporting role. 

Experience with enterprise applications to include best practices and lessons learned from actual deployments, is necessary. Individual may be involved supporting new and existing technologies, throughout their life cycle, on a daily basis. Individual will act as a subject matter expert to the NIH ORS ITB IT Service Contract. 


Required Qualifications (in order of precedence):

  1. 5+ years of experience providing end user support and services in an enterprise environment.
  2. 5+ years of experience Apple OS X and IOS configuration and support.
  3. Apple OS X Active Directory integration.
  4. Microsoft Office use, implementation, configuration, and support.
  5. Apple FileVault support (preferably at the enterprise).
  6. 1+ years experience in automating tasks and processes using shell scripting; coding languages a strong plus (Python, Bash, Swift, etc).
  7. Adobe Creative Studio/Creative Cloud implementation, configuration, and support.




Please Note

Since 1988, The ACI Group, a Baltimore-based IT staffing firm, has been committed to hiring the industry’s leading professionals, and presenting exciting career opportunities. We have access to varied types of contract, permanent and contract-to-perm positions and offer a choice of employment options including a full benefits package.

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