The ACI Group is committed to help you identify and match your skills and experience to the best job possible. Take your first steps to an exciting new career.

Health Enterprise IT Security Services Operations Manager

Job Type: Direct Hire

Job ID: 10747

Health Enterprise IT Security Services Operations Manager, Baltimore, MD

Our client is seeking a Health Enterprise IT Security Services Operations Manager for a direct hire opportunity in Baltimore, MD. 

Note:  Any non-US citizen to work on the contract must be able to prove US residency for a period of three (3) years prior to the commencement of work on this contract.



The Health EIT Security Services Manager will support our client's mission. The manager will lead day-to-day operational execution of security services supporting enterprise IT customers, primarily in the commercial health marketspace initially. In addition, this person will work closely with the security architect to provide input and collaboration for new bids and establishing security service definitions, pricing, and operational models. The job consists of working closely with internal staff and customers to coordinate on various information security and privacy issues, including HIPAA self-assessments. The manager will also assist with writing plans and proposals in support of compliance with policy, regulations (HIPAA. e.g.) and awards of new cybersecurity health business. The preferred candidate will be strategic, detail-oriented, customer-focused and able to successfully manage their work under tight deadlines. This role entails managing in a matrixed environment using both shared and dedicated staff, coordinating with other senior security operations leaders in other divisions and programs. The operational services provided will support the mission of multiple programs in parallel and must be managed accordingly.


  • Provide overall support for managing compliance-related and other security activities that are required by internal policy, NIST, and HIPAA/HITECH.
  • Coordinate with program managers and commercial health care consultants to develop, implement, and monitor processes and procedures to protect health information.
  • Design, implement, and track annual self-assessments completed by internal program managers for their areas of responsibility.
  • Conduct risk assessments for customers and work performed across the Group
  • Annual self-assessments (as mentioned previously).
  • Assist and/or lead data loss incidents, including those that are investigated and are determined to be data breaches.
  • Support actions to quickly resolve or mitigate information security and privacy problems.
  • Document and maintain security and privacy processes, procedures, and actions.
  • Work with senior leadership.
  • Provide proposal support and related documentation for Health Technology line of business.
  • Assist in the development of new solutions and proposal ideas by seeking industry best practices and collaborating with internal SMEs.
  • Develop sales presentations and presentations/whitepapers for industry and professional organizations (HIMSS, CHIME, (ISC), RSA, etc.)
  • Maintain various tracking databases.
  • Meet regularly with customers, ensure compliance with customer requirements and scope, and address performance concerns expeditiously.


  • BA/BS or equivalent experience and 8+ years of prior relevant experience or Masters with 6+ years of prior relevant experience.
  • Generally has 4+ years of experience supervising or leading teams or projects.
  • Strong background in Healthcare administration, NIST, HIPAA, DIACAP, or similar standards based frameworks in cyber security and privacy
  • Excellent oral and written communication skills
  • Strong team player who can collaborate at all levels in a highly-skilled, fast-paced environment
  • Strong time-management and organizational skills, along with an ability to multi-task and excel in a deadline-oriented environment
  • Experience in using MS Office suite and tools

Desired Qualifications

  • 2+ years of Healthcare operations experience
  • Previous federal IT operations experience
  • Certified Information Systems Security Professional (CISSP) certification, and/or related certifications

Please Note

  • Only those individuals selected for an interview will be contacted.
  • No calls, inquiries, or Third Party Vendors please.
  • We are an equal opportunity employer (Unable to sponsor H1B Visas).

Since 1988, The ACI Group, a Baltimore-based IT staffing firm, has been committed to hiring the industry’s leading professionals, and presenting exciting career opportunities. We have access to varied types of contract, permanent and contract-to-perm positions and offer a choice of employment options including a full benefits package.

Submit your resume for this job

Quick Job Search




Find a Job

Refer a Colleague

Submit Your Resume

A great job is waiting
right around the corner.

Find yours today...