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ServiceNow Engineer, Baltimore, MD
Our client is seeking a ServiceNow Engineer for a contract-to-hire opportunity in Baltimore, MD.
- The successful candidate will work within an ITIL environment.
- The position is a highly customer focused environment to provide system administration and proactive support of the Centers for Medicare and Medicaid Service (CMS).
- The candidate will have thorough knowledge of Service Now, Change Management and Configuration Management best practices, workflow design.
- Thorough knowledge of the dependencies between change and configuration management with asset management.
- The candidate will perform work assigned by management and team lead with a customer focus approach and an ability to work as part of a cross functional team.
- ITIL Foundation and ServiceNow Administration Certifications.
- Proficiency in ServiceNow Administration.
- ServiceNow System Administration
- Creation of ServiceNow workflows in the tool to include for incident, service and change management, asset management
- Create business rules
- Proficient in integration of ServiceNow to Cloud instance
- Proficient integration with other cloud based ServiceNow programs with our ServiceNow incidence
- Proficient development of a Service Catalog in ServiceNow
- Must have understanding of java and jelly scripting
- Proven experience with Discovery and CMDB design.
- Proven experience with integrations with other instances.
Additional Certifications, experience, and clearance desirable
- Bachelor’s degree
- 5 years ServiceNow Administration
- Public Level Trust 6 clearance –highly desirable
- Only those individuals selected for an interview will be contacted.
- No calls, inquiries, or Third Party Vendors please.
- We are an equal opportunity employer (Unable to sponsor H1B Visas).
Since 1988, The ACI Group, a national IT staffing firm, has been committed to hiring the industry’s leading professionals and presenting exciting career opportunities. We have access to varied types of contract, permanent and contract-to-perm positions and offer a choice of employment options including a full benefits package.
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