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Change Manager

Job Type: CTH

Job ID: 11137

Change Manager, Manassas, VA

Our client is seeking a Change Manager for a contract to hire opportunity in Manassas, VA.

Remote work available after 90 days.

US Citizen or GreenCard Holder due to client requirements.

Job Description

The Change Manager performs activities related to Change Management and the day to day administration and maintenance of the Change Records according to the Change Process. The Change Manager evaluates and implements technical changes within the organization by overseeing modifications to IT infrastructure involving hardware, software, and system applications. The Change Manager ensures procedures and methodologies are consistent and that the impact to business operations are kept minimal. The IT Change Manager reports and provides recommendations to change management strategies to CMS management. The Change Manager requires little to no experience in discipline. The Change Manager conducts routine tasks as directed and is closely supervised with little latitude for independent judgment.

Responsibilities

40%: Responsible for review and approval of Change Records following the adherence to ITIL and ITSM best practices. This includes open communications for requests of status and assisting with supplying direction and gaining approvals.

20%: Works with change requestors and change owners, answering questions and giving guidance within the Change Process and Change lifecycle.

20%: Maintains Change records, including follow-up of closure code and overdue changes, assistance with rescheduling and the approval process for rescheduling of changes.

10%: Responsible for setting up and running the Change calls. This includes emergency calls and advisement under the direction of the IT Change Management Specialist, Senior.

10%: Participates in continuous improvement efforts in enhancing performance and providing increased value to the Change process, using the technologies made available.

Requirements 

Please Note

Since 1988, The ACI Group, a national IT staffing firm, has been committed to hiring the industry’s leading professionals and presenting exciting career opportunities. We have access to varied types of contract, permanent and contract-to-perm positions and offer a choice of employment options including a full benefits package.



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